TERMS OF SERVICE
Please carefully read the following Terms and Conditions which will apply to your purchase with Aguirre Design.
ACCEPTANCE AND ORDER PLACEMENT:
Acceptance of orders is based on the condition that the Buyer agrees to all of the terms and conditions contained herein. A Buyer is legally defined as a person or party, which acquires or agrees to acquire ownership of materials, goods, or services through a monetary exchange in the ordinary course of business. These terms and conditions represent the agreement of the parties (Aguirre Design & Buyer) shall be binding upon Aguirre Design unless made in writing and signed and approved by by Aguirre Design.
Aguirre Design’s products are all custom and made to order unless otherwise stated. Purchase orders must be submitted to Aguirre Design in writing and must provide complete billing information prior to the order being put into production. It is important that the Buyer review the final invoice upon receipt for accuracy of project specifications. If there are any changes on the dimensions, finish or specifications listed on the final invoice, the Buyer must notify Aguirre Design of such changes and may be subject to further up-charges and fees. Prior to signing the final contract and sending payment, Buyer must make sure all desired specifications are stated on final invoice.
Aguirre Design requires a 50% deposit of the contract total on all made to order goods. The remaining 50% balance is required upon completion of production and prior to pick-up, delivery or installation.
All fabric orders and accessories require payment in full to initiate order fulfillment.
Orders will only be commenced once 50% deposit, purchase order, COM form and all fabric is received. All orders are final and no returns or cancellations will be accepted.
Once your order is ready, you will be contacted however, please note that all balances are due prior to arranging pick up, delivery and/or installation. Balances are to be paid by check made payable to Aguirre Design, cash, wire transfer or money order. Credit cards are not accepted on made to order goods.
All Purchase Orders must include:
• Product Name.
• Desired measurements: Overall length or width, depth and height.
• Desired color and finish.
• All leather orders must follow Aguirre Design’s COM form and include the following:
b) Color number/number
• All custom orders must be clearly marked BESPOKE ORDER, and must include all exact information as to changes to be made such as dimensions, color and f finishes.
ORDER CANCELLATION INFORMATION:
Custom orders cannot be returned or cancelled once in production. All accessories and decorative objects require payment in full and are considered “FINAL SALE” with no refunds or exchanges.
Changes in orders, returns or cancellations require prior written approval from Aguirre Design and are subject to cancellation charges which may include all costs and expenses already incurred or to become incurred for obligations made by Aguirre Design in connection with the processing, handling and fabrication of the products subject to the cancelled order.
ERRORS AND MODIFICATIONS:
Errors or modifications made either by Aguirre Design or Buyer must be notified within 8 days from the receipt of the signed purchase order/invoice and deposit. Otherwise, the order will be deemed accepted by both parties as indicated on final invoice. Aguirre Design reserves the right to correct any and all typographical, computational or clerical errors made in the preparation of quotations and specifications.
Aguirre Design will accept reasonable modifications to orders with the following conditions:
1) The request must be submitted in writing and received within 8 days.
2) Changes may be subject to additional charges for materials, labor and administrative costs.
Pricing is based upon current information supplied by the buyer and is subject to change based upon final approved shop drawings and/or additional details provided. Price is also subject to change after 30 days of initial estimate. Any substantial changes to design; including construction, finish, materials and dimensions may affect pricing and schedule. All prices listed do not include packing or crating, delivery, installation or storage unless stated in final invoice.
ORDER LEAD TIME AND SCHEDULE:
Lead time for each item varies depending on the project scope. Completion dates are estimated and are subject to change. Buyers will be advised of any changes, delays or the like.
Quoted completion dates are approximate and Aguirre Design shall not be responsible for any delay or failure in performance for any cause beyond Aguirre Design’s control or what is considered normal business operations.
The below storage fees will be charged to merchandise not picked up and/or scheduled for delivery/installation within (20) days from the date of notified completion.
• TABLES & SOFAS: $500/MONTH
• BED: $500/MONTH
• DAYBED & BENCH: $300/MONTH
• CLUB CHAIR: $250/MONTH
• OTTOMAN: $250/MONTH
All products are inspected prior to release to ensure company’s standards and good condition. if a different carrier is used, they are responsible for a complete inspection of the products at the point of origin.
Buyer should inspect the products upon receipt and right after installation. Failure to do so and acceptance of product in its delivered condition will exempt shipper from product liability. If you have a concern, problem, or there are product errors, omissions or defects, claims must be made within 72 hours after receipt of the merchandise and we will work with you to correct it. All adjustments that need to be made after this time period are subject to an additional fee.
SHIPPING & INSTALLATION:
Aguirre Design is responsible for all local delivered within the great New York City area unless otherwise instructed by the Buyer. Pick-up arrangements with other preferred carriers must be notified in written and balances must have been paid in full prior to releasing any merchandise. Aguirre Design is not responsible for any damage that may occur during shipping or delivery of other transporting company.
The Buyer is responsible for verifying all building access measurements including elevator, stairways and entryways in order to ensure your furniture fits through them upon delivery. Aguirre Design is responsible for such measurements only if requested by the Buyer which is subject to field measurements and template fees which will be noted on final invoice.
Aguirre Design owns any and all intellectual property rights relating to the Aguirre Design brand, trade name, trade dress, and other content including: copyright, trademark, service mark, trade name, trade dress, proprietary logo, insignia, business identifier, and/or other text and graphics that has or provides the “look and feel” of the Aguirre Design brand image. None of the Intellectual Property may be used, reproduced, transmitted, distributed, modified, or exploited for in any way.
Aguirre Design takes the privacy very seriously. We value our customers and respect your privacy. We collect information about you through our Website in order to communicate with you about our products, services and promotions. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.